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To return the unprocessed certificate back to the organization, complete the following steps:
| 1. | Select the My VS Field Office Workload link located on the left side of the screen.
RESULT: The My VS Field Office Workload page appears. |
| 2. | Select the VS Field Office and Status from the drop-down lists. |
| 3. | Click the Search button.
RESULT: The certificates meeting the search criteria display in the table. |
| 4. | From the resulting list, click the corresponding Process button.
RESULT: The Creation of an International Animal Export Health Certificate, General page displays. |
| 5. | Review the information provided for the certificate. |
| 6. | Click the Return Certificate button.
RESULT: The Reason for Return page appears. |
NOTE: Return Certificate Information: If the certificate is returned by VS, the Return History table will display the returned date, returned by and reason for return. Return count is indicated on top left corner.
| 7. | Enter comments to explain why the certificate is being returned. These comments will be available for the Accredited Veterinarian (AV) to review. |
NOTE: Certificates that have been returned to the AV can be viewed by completing the steps for View Certificates.
See Also
My VS Field Office Workload Page Overview
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